Privacy Policy
Privacy Policy
Effective Date: Jan 1st 2020
Last Updated Date: October 10th 2024
Grillz.com, Inc. Privacy Policy
Grillz.com, Inc. (“Grillz,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.grillz.com (the “Site”), engage with our services, interact with us through our e-commerce operations, mobile apps, or any other official Grillz.com platforms. It also explains your rights regarding your personal data and how you can exercise them.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy, and you agree to be bound by its terms.
Table of Contents
• Information We Collect
• How We Collect Information
• How We Use Your Information
• How We Share Your Information
• Cookies and Tracking Technologies
• Your Choices and Rights
• Data Retention and Security
• Children’s Privacy
• Changes to This Privacy Policy
• Contact Us
1. Information We Collect
Personal Information
We collect personal information that you provide to us directly, which may include:
• Contact details (name, email address, phone number, shipping/billing address)
• Payment information (credit/debit card details, PayPal, etc.)
• Account information (username, password, preferences)
• Demographic information (age, gender)
• Purchase history (products purchased, transaction details)
• User-generated content (reviews, comments, photos)
Usage Information
We automatically collect certain information when you interact with our Site, such as:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on the site, referring URLs)
• Location data (based on IP address or mobile device settings)
• Interactions with our content and ads
Third-Party Data
We may collect data from third-party services, such as:
• Social media platforms like Facebook when you interact with our content via their services
• Public sources and marketing partners
2. How We Collect Information
We collect information in various ways, including:
• Directly from you: When you create an account, make a purchase, or communicate with us.
• Automatically: Through cookies, tracking technologies, and web analytics tools like Google Pixels and Facebook/Meta Pixels.
• Third Parties: Information from social media networks, advertising partners, and our accessibility plugin partner (EqualWeb).
Plugins and APIs We Use:
• Facebook/Meta Pixels: Tracks your interactions with our website to deliver targeted ads and measure ad performance.
• Google Pixels: Helps us analyze user behavior and optimize our website based on that data.
• EqualWeb (Accessibility Plugin): Ensures our website is accessible to all users, including those with disabilities. EqualWeb uses cookies to remember user accessibility preferences.
• CookieYes: Manages cookie consent on our Site to comply with privacy laws like GDPR and CCPA. This plugin ensures users are informed about the use of cookies and can opt-in or opt-out of data collection accordingly.
3. How We Use Your Information
We use your information for the following purposes:
• Order Processing: To process transactions, manage your orders, and deliver products.
• Customer Service: To respond to your inquiries and provide support.
• Personalization: To customize your experience and recommend products.
• Marketing: To send you promotional materials, offers, and ads based on your preferences (through email, social media, and ad platforms like Facebook and Google).
• Website Analytics: To track and analyze your usage of our Site using tools like Google Pixels and Meta Pixels to improve performance.
• Compliance: To comply with legal obligations and protect our rights and the rights of our customers.
4. How We Share Your Information
We may share your personal information with third parties in the following situations:
• Service Providers: We work with vendors (such as payment processors, delivery services, and analytics providers) to support our business and provide services. These partners include Facebook, Google, EqualWeb, and CookieYes.
• Marketing Partners: We share data with third-party advertising platforms, such as Facebook and Google, to help deliver relevant ads.
• Legal Compliance: We may disclose your information to comply with legal requirements, enforce our policies, or protect our business.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for direct marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to enhance your experience, analyze traffic, and deliver targeted ads. These include:
• Essential Cookies: Necessary for the website to function (e.g., login and shopping cart).
• Analytics and Performance Cookies: Used to track how visitors interact with the Site (e.g., Google Analytics, Google Pixels).
• Advertising Cookies: Used for delivering relevant ads (e.g., Facebook/Meta Pixels).
• Accessibility Cookies: Used by EqualWeb to store your preferences and ensure the website is accessible to you.
Manage Your Cookies
You can manage or disable cookies via your browser settings. You can also manage your cookie preferences using our CookieYes plugin, which allows you to opt in or out of specific cookie categories.
6. Your Choices and Rights
You have the following rights regarding your personal data:
• Access and Portability: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to certain exceptions.
• Opt-Out of Marketing: You can opt-out of receiving promotional communications at any time by following the instructions in our emails or contacting us.
• Cookie Preferences: Manage your cookie preferences via our CookieYes plugin.
• California and Connecticut Privacy Rights: If you are a resident of California or Connecticut, you have additional rights regarding your personal data, including the right to know, the right to delete, and the right to opt out of the sale of personal information.
For more information or to exercise your rights, please contact us at support@grillz.com.
7. Data Retention and Security
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.
Security:
We use industry-standard security measures, including encryption, to protect your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you are under 13, do not use the Site or provide any information to us.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will post the revised policy with a new effective date. Your continued use of the Site after such changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Grillz.com, Inc.
Attn: Privacy Officer
8500 Burton Way, Suite 506,
Los Angeles California 90048
United States
Email: support@grillz.com
Phone: +1 (310-90(2+1)-727(1+1)=?
Your continued use of the Site confirms your acceptance of this Privacy Policy.
