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Frequently Asked Questions

 How does it work?
Once you pick your grillz online and place your order, we immediately ship you a mold kit. The mold kit contains all the instructions so that you can take a perfect impression of your teeth in addition to a return shipping label. You will ship this mold back to us, and our expert jewelers will get started crafting your grillz to have a perfect fit. As soon as they are ready, we will send them out and you will be notified that they are on their way to you. Buying grillz online has never been this easy.
Do you use real gold and silver?
Yes, all our metals are pure and genuine. We use only the finest gold, rose gold, and sterling silver for our grillz. If your looking to use something not listed on the site like platinum or rhodium, contact us on our custom shop page. We can make just about any request come true.
Do you use real diamonds?
Yes, all our diamonds are hand selected to make sure we use only the most brilliant, high quality diamonds available. Just be careful not to blind your friends when you crack that smile and reveal those flooded diamond grillz.
How do I place an order?
You are able order grillz online through our secure e-commerce website. Ordering Grillz has never been easier. Once you find the grillz you like, select the custom options and click the "add to cart" button. All thats left is the checkout where you can complete payment and let us knowwhere you want to ship grillz to.
Do you offer Discounts?
We do have sales promotions from time to time. The best way to be included is to sign up for our email alert. We also offer a Military discount for active and retired veterans.
What if I want a refund?
Wonderful question! After we have began creating your custom grillz, we will not be able to issue a refund. Due to the labor and custom nature of our product, we cannot issue refunds once the product has been made. However, we ask that you contact us so that we can find a solution that you will be happy with. We strive to ensure that all our customers fully satisfied with their final product. 

 

Feel free to call us or email us support@grillz.com so we can answer any more questions!